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17:56 06 Nov 19
UPDATE: We had a very positive resolution with PowerJack in Paris TX once we voiced that an issue had come up. Thank you PowerJack!
08:16 05 Nov 19
If I could give a negative review I would. I got charged 1700 dollars for a job that would probably cost 300 tops. They left rotten floor joist attached to new wood that was replaced, they failed to support a load bearing wall, left a 16' gap with no support. I called and asked for an itemized bill 2 weeks ago and they said they'd get back to me on Monday. That was 2 weeks ago, haven't heard from them. 3/4 of the things that were suppose to be done were not and what was done was done shotty. I want my money back! I have pictures if anyone would like to see what 1700 dollars looks like. I could go on about more of my experience with powerjack of Paris but the more I write the more upset and ripped off I feel.
19:08 05 Sep 18
We had Paul (owner) come out last year to give us a quote since we had no idea as to what costs we might have to pay. He was very polite on the phone and called when he was near and was on time for the appointment. He came in, checked the house, inside then out, then came in and discussed. Sent me the quote a day later. Nearly a year (to the date) later, I called him back out for a requote, and he quoted the same (I was happy). The crew was out for the next 2 full days and upon completion, you couldn't tell they were there save for the cracks outside in the bricks going away and the dirt they brought in to prevent standing water near the house. They also replaced a few boards on my back deck that they removed to add a few piers. Crew was very professional and was constantly working. I am very pleased with their work and highly recommend their services!
21:36 18 Aug 18
We waited TWO WEEKS for someone to come out and evaluate a foundation. Every day they promised they would come out and everyday a different excuse. This is NOT good customer service. If they can't even show up for an evaluation and quote, what do you think will happen when they /if they start the job.
13:40 12 May 17
These guys are so great! They were easy to work with and so courteous! And while other companies charge a pretty hefty fee to switch your warranty and try to find a way to void it, Power Jack honors their word and their work. Thanks so much for being a company that homeowners can trust!
18:22 21 Jun 16
Excellent company Excellent customer service They jacked our house up four years ago in the middle of that terrible drought. After the heavy rains this spring our house needed some readjusting. They came out and took care of it without any hassle. Fast friendly service even after all that time. I love a company that stands by its warranty .